Privacy Policy for Permanentworth Heating & Air

Last updated: October 2026

This policy tells you what Permanentworth Heating & Air ("we", "us") does with your information when you browse permanentworth.garden, phone the number shown on the site, or send in a form. It is a general template and is not legal advice.

What We Gather

Some details come straight from you. If you fill out a form or phone in, you may tell us your name, phone number, email address, location and a short description of your heating or cooling problem.

Other details are collected automatically while you use the website. These can include your IP address, browser type, device type, the pages you open, and the date and time of your visit. Calls to the number on this site may be tracked. In some cases they are recorded, for quality and billing reasons.

Why We Use It

We use what we gather to:

• Match you with an independent HVAC provider that serves your area
• Hand your request details to that provider so they can reach you
• Answer your questions and messages
• See how the website and phone lines are being used
• Make the site and the service better
• Follow the law and guard against fraud or misuse

Who Receives It

Permanentworth Heating & Air is a referral service. When you ask for help, we pass your contact details and request information to one or more independent providers or marketing partners, so they can get in touch about your request. These providers are separate businesses. Each has its own privacy practices.

We may also share information with companies that help run the website and phone systems, such as hosting, analytics and call-tracking vendors. We may release information when the law requires it, or to protect our rights.

We do not sell your personal information for money. Some laws describe sharing with marketing partners as a "sale" or "share". Where those laws apply to you, you may have the right to opt out.

Cookies and Site Analytics

The website may use cookies and similar tools to learn how visitors move around the site. Your browser settings let you manage cookies. If you turn them off, some parts of the site may not work as expected.

Your Choices and Rights

Depending on where you live, you may be able to see, correct or delete the personal information we hold, or opt out of certain sharing. To make a request, email contact@permanentworth.garden. We may ask you to confirm who you are before we act on it.

Keeping Information Safe

We take reasonable steps to protect your information. Still, no way of sending or storing data is completely secure. We hold on to information only as long as the purposes above call for, or as long as the law requires.

Children

This website is not meant for children under 13. We do not knowingly collect personal information from them.

Policy Updates

We may revise this policy now and then. The date at the top shows the last time it changed.

Reach Us

Have a question about this policy? Email contact@permanentworth.garden.